Bought this 2TB external hard drive for my husband about 9 months ago. Everything was working fine until yesterday. This helped free up space on the internal drive so the Xbox ran smoothly, but now it doesn't work at all so it's basically garbage. Nothing happened to the drive that caused this error (e.g. power surges, damage, exposure to water, etc.). Xbox does not recognize the disc at all. Plugged it into the computer to reformat it (and lost everything) so it works and the computer doesn't recognize it either. Bought a new cable to rule that out and no. I went online to Seagate for support and for some reason when I enter the serial number and product number it says it is unknown. I read reviews on the net that after a while this happens to many for no reason. This device is too expensive to replace every 6 months per year. Very, very disappointed in this purchase and I strongly encourage people to look elsewhere for an external drive - at least one made by a company that offers support. When this is fixed I will update my rating to 5 stars as it worked fine before.
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