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United Kingdom
1 Level
708 Review
43 Karma

Review on ๐ŸŽง PowerLocus Wireless Bluetooth Over-Ear Stereo Foldable Headphones with Microphone for iPhone, Samsung, LG, iPad - Rose Gold Color by Gregory Braddock

Revainrating 5 out of 5

Excellent customer service!

The first headphones I received seemed to work. They connected via bluetooth and the sound appeared. but they kept turning off after 5-10 minutes of use. Reconnecting wasn't a problem, but staying connected was. Needless to say, it was annoying. I emailed the seller and received a prompt response. They were very helpful in walking me through the different steps to diagnose the problem and reset the headphones, but in the end they found that the headphones I received were defective. A new pair was sent out immediately which I received within 2 days and the new ones work great! In short the headphones work as advertised but the real reason I give 5 stars is the customer service.

Pros
  • A sea of positive emotions
Cons
  • Negative impression