It is very easy for people who don't know how computers work, it's pretty self explanatory once you get used to using the software. I can see all my sales data in one place which makes things easier than if they were spread out over several different programs or websites. The interface could be improved by adding more features like being able to add pictures of products that have not been scanned yet so customers can look at them before buying. If someone doesn't understand what their doing when trying to use this product then there are plenty of tutorials online about setting up an account etc., but just make sure you do some research first! We needed something simple where we didn't need any training because our staff was already familiar with barcode scanners. This has made tracking orders much simpler as well as keeping track of inventory levels.