I have been working with SSM for over 6 years now. They are very professional in what they do! Customer service has always been great as well. Sometimes it can be slow but not much of an issue since we've had several other companies come along so far behind us. If someone was looking at having their website designed or managed through them this would definitely be something worth checking out when considering who to work with. Great people overall - nothing really bad about our experience thus far. Website management/design (including SEO) and social media posts.