The support is outstanding! They respond quickly when I have questions or issues with my system (even at 2am!). Super easy install of all things - no problems there either!! Very thorough process for getting everything installed correctly before going live :) It's very important that you feel comfortable using this product from your initial call through onboarding until long after it has been taken down if necessary due its lackluster serviceability/reliability compared to competing products within similar categories. That being said we are solving many different types security challenges which require frequent monitoring as well as compliance requirements.