I just made a few purchases from the Favoto web store in an effort to update my camping and riding equipment. Unfortunately, I had a really disappointing experience working with the organization. First off, the products' quality was below par. My bike did not fit well under the waterproof bike cover I purchased, and it did not keep the rain off of it. When I first used the camping hammock I bought, it readily tore, leaving me annoyed and uncomfortable. Additionally, when I tried to get in touch with their customer care department to start a return, I discovered that they were unreachable and unhelpful. I was forced to take care of the faulty things on my own because I had no other option. Overall, Favoto was a huge disappointment for me. I expect this company to provide me with high-quality products and dependable customer service, neither of which I got. I'd advise anyone against making a purchase from their web store and advise looking for alternative trustworthy suppliers for your sports and outdoor needs.