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United States of America, Savannah
1 Level
684 Review
62 Karma

Review on ALEDECO by Alex Reunion

Revainrating 2 out of 5

ALEDECO's Subpar Quality and Service to Customers

To put it mildly, ALEDECO's support services fall short of expectations. The agents are rude, useless, and clueless about their own wares. I bought a ceiling fan from them and was very disappointed in the quality of the materials and construction. It was unstable to the point of being useless. Customer support claimed that I had improperly installed the product and consequently denied my request for a refund or replacement. The truth was that I had a licensed technician put it in for me. The quality of ALEDECO's products is generally poor, and their support staff is even worse. Never do business with this firm.

Pros
  • Numerous items for home improvement
Cons
  • Poorly made items with a high failure rate