I like the ease of use and the ability to customize. It's very user friendly. I do not like the fact that I cannot have a full screen view for my drawings. I also do not like that you cannot use the program with a mobile device. I would like to be able to use the program on a mobile device. The program is easy to use and the customization is great. I am able to have multiple drawings open at the same time. I am able to upload documents to the program and keep track of them. I am able to see my daily schedule and get notifications when it is time to do an inspection.