Easy to use interface allows us to efficiently sort files by project and location (both in house storage or 3rd party). It was great seeing other people using it as well so we could easily share documents between departments without having copies sitting around! The support staff at Adobe seems much more knowledgeable than any competitor I have used previously when it comes to troubleshooting issues within our group environment. If there are some features that can be streamlined they would greatly help improve user experience. We like being able to store important client information without risking losing access if someone forgets their login details etc. There isn’t anything specific but just general improvements across the whole product portfolio would also benefit clients who don't require an extensive set up process. Having document management integrated within both InDesign CC 2018 and Acrobat Pro DC makes keeping track of all file types stored easy.