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United States of America, Portland
1 Level
758 Review
41 Karma

Review on πŸš— Bilstein 4600 Series Shock Absorber (Part Number 24-060820) by Justino Pratama

Revainrating 1 out of 5

Not just a product issue, zero customer service

I bought shock absorbers that were designed for my truck. After 6 months one of the shock absorbers was leaking. Obvious product defect. They said send it back and we'll let you know. So I pack the defective part and pay for the shipping. Then nothing. I email someone and they say they are in our warehouse and they will notify me. Nothing. Guess what - I need a shock for my truck. I will buy it from someone else. Maybe one day I'll get an answer so they tell me what I already know the shock was bad and shouldn't be leaking after such a short period of use.

Pros
  • Pleasant
Cons
  • Annoying