Zatural's online shop appealed to me because I put a premium on using only natural and organic ingredients in my cosmetics and toiletries. Unfortunately, I had a negative encounter. While they offer a wide variety of products, the quality varies widely; some can even lead to skin irritation or acne. When I attempted to resolve these issues with customer service, I received no responses and no assistance. Overall, I was let down by Zatural's lack of openness and accountability, and I would not suggest their goods to anyone.