The most valuable thing about freedom is that they are always there for you with any question or concern, I have never had to wait more than 5 minutes in an emergency when calling them! They aren't perfect but what HR service provider isn’t? It's not so much their product as it was my experience working directly w/them (which wasn't pleasant). This has been resolved now though - we hired another firm who does work well together & seems very knowledgeable / professional too. We were looking at two different providers before choosing this one btw- just wanted some advice from other companies' experiences here since our needs weren't great either way. 1) Availability2.) Price3.). Knowledgeable staff4.- Not really anything so far5)- Great relationship going forward6-) Able to customize program7-. Ability to see where candidates fall within process8:- Flexibility9.- Accessible10.-.