I like how simple it is to use, you don't need any coding knowledge or complex tutorials in order to get started with this product so that's great! There aren't many limitations but more features would be nice :) It could also do better for team collaboration since there are some features missing from the free version (or they're not as clear). We have been using Troopr to create an internal system of tracking bugs in our project which has made us much more efficient at identifying issues faster & being able to keep track of progress.