Review on Nathan James Theo 5-Shelf Wood Modern Bookcase: Stylish Open Wall Mount Ladder Bookshelf with Industrial Metal Frame in Light Brown Oak/White by Crystal Palmer

One piece is missing to assemble. waste of time. Delivered randomly - goods not properly secured. Let me be clear: I don't think delivery was considered at all in this case. Not only were 4 mandatory screws missing, those screws were also not in a secure pocket or compartment. They were just thrown into the box. No instructions; Although assembly seemed awfully easy, I've since returned that purchase and bought a new one instead, and the instructions were cute. Huge modern design that made the price difference with a new one much more valuable. Because the shipping was so bad when I got to the UPS store I had to ask them to pack this odd shape and heavy packaging. I was charged $60 to return this item. So not only do I already pay around 50 dollars extra for the "new” version, I also get an additional 60 dollars. Cool. We contacted the support service and the credit was issued for $5. Waiting for another call. Not only the worst used project I've ever bought, but also the worst experience. Buy new!