Header banner
Revain logoHome Page
Dave Goodman photo
Serbia, Belgrade
1 Level
700 Review
52 Karma

Review on INvench by Dave Goodman

Revainrating 2 out of 5

Review of the INvench Online Store: Falling Short of Its Promising Statements

My experience on the INvench website left me feeling dissatisfied, and I write reviews of websites that focus on online shopping. Their website does not live up to the claims that they make about their toys, which are that they are meant to inspire, instruct, and entertain children. To begin, the website did not have a navigation system that was user-friendly, which made it difficult to locate particular merchandise or information. The product descriptions were inadequate and did not provide sufficient information about the components that were utilized or the educational value that was intended. In addition, the purchasing procedure was annoying because it involved a number of pop-up windows and steps that were unclear. The shipping took significantly longer than anticipated, and the quality of the packaging was subpar, which led to things being damaged while in transit and upon delivery. In the process of trying to resolve these issues, the customer support was unresponsive and unhelpful. My time spent shopping at the INvench internet store was, on the whole, unsatisfactory, and I would not suggest it to other people with children. As a knowledgeable authority on the subject, I recommend that INvench improve the functionality of their website, offer accurate and comprehensive product descriptions, and put a strong emphasis on providing excellent customer service. If they don't make these enhancements, they won't be able to live up to their claims that they make high-quality educational toys.

Pros
  • Promoting play as an essential component of a child's growth and development
Cons
  • High price