This was the 2nd one I bought. The first lasted a year. This one 4 months. I love the sound selectivity and wish they had a product with a longer life. I contacted customer service and they seem to only have 1 guy working and he was hostile and nasty both times offering a new replacement for $100 more than the current cost. Ebay is a way to bypass this behavior. So I am purchasing a third now from Ebay 3/15/2021.
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