I like how it integrates perfectly with our own cloud storage system and can be integrated with other systems as well. It is very flexible. You can't do everything but you can get pretty close. Sometimes, the tool has difficulty finding certain file types. I feel like this should be addressed sooner rather than later. This is not a big deal, but an issue nonetheless. We use Direct Download Manager to streamline software downloads for clients. It makes our life easier since we don't have to worry about getting them into a specific folder to make them available offline. We also don't have to worry about having to manually upload their files. Direct Download Manager allows me to have all my downloads in one place, I can easily track them and know exactly what I need to do next. It's very customizable and has a lot of different options. There are a few things I would like to see improved but overall it works great! I've been using this product for about 1 year now and haven't had any problems. This program helps me organize and keep track of all my downloads.