The customer service at MAXvolador leaves a lot to be desired, despite the fact that the company offers a diverse selection of lighting and fans for the ceiling. Even though their website is simple to navigate, the company's response time to questions from customers is excruciatingly slow. In addition, it has been reported that certain products come broken or otherwise not as represented, and the process for returning them can be difficult. It is troubling that MAXvolador does not offer a dedicated phone number for customer assistance, as this can make it significantly more challenging to resolve any problems that may arise. If MAXvolador is unable to answer consumer problems in a prompt and satisfactory manner, despite the fact that they may carry well-known brands, it is difficult to advocate shopping at their establishment.