Unfortunately several diapers I have purchased are missing the part that keeps the diaper closed in the packaging. I had to throw away quite a few because they're useless without this thing. After writing this review, I'm happy to report that the support team has contacted me. However, since I bought from Amazon, I was told that they could only give me a $10 discount on my next order on the honest company's website. $10 is about the cost of their shipping cost so I was offered free shipping to buy something I had already bought and had to throw away because it was faulty. Of course I will not put any more money into this product. I had about half a pack of diapers and went from being SUPER loyal to telling people to avoid them. I appreciate their efforts, but they weren't worth it.
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