The best part is that it gives us access to our clients in real time, so we can keep track of their orders as well as their payments! Our team loves how easy this program makes tracking all aspects of our business for both buyers AND sellers (as they are now called) very simple. I do not like having 2 programs open at once because sometimes my computer freezes up or gets confused about what page you're looking at when there's more than one window opened. Also, some features seem outdated. For example, if your client has multiple accounts set-up with different payment options/sources then it would be helpful to have those separate lists available rather than just seeing 1 list. We use online marketing products from Salesforce but also utilize other services such as ClickFunnel which allows us to create funnels easily.