The system seems like it could be improved in some areas but overall I have been pleased with what we've seen thus far! It's easy for our team members who work remotely or are out-of town when they're back at home base during their normal working hours can see everything that has come through so there isn't any confusion about mailings going missing etc.. The system has been very helpful in our daily operations for over 5 years now! It's easy to use & navigate through as well as customize your experience with it. I don't have any dislikes about this software at this time but we are always looking forward towards new features that will be added soon. We love how fast they can implement changes when needed. This helps us keep up-to-date quickly without having too much downtime during major upgrades or releases.