I don't know what happened to the first one, but it arrived with damaged skin. We returned it and ordered a replacement. We're glad we did. The second came, the skin is beautiful, soft. Outstanding quality for the price. We would order again even if we had to return one or two to find one in good condition. If you are in a hurry, you can order several of your choice and return the rest. although the first thing we got could have been an accident.
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