I've been using paninis for indoor cooking and was frustrated with the cleaning process, so I was looking for a grill that could clean my dishes in the dishwasher. I considered all options and for me this was the best deal. I figured that not only would I save money with the refurbished version, but I also ended up adding waffle platters. Funny I bought this for the skillet feature, but I still make waffles like crazy. I also have a Belgian waffle iron which I couldn't wash the plates in either. I'm thinking of getting rid of it and my giant frying pan. It makes great waffles and I think you can make amazing pancakes or grilled cheese in one pan. So I'm getting rid of my waffle maker and panini pan in favor of a compact unit that fits perfectly in my closet. The device itself seems fine. If it was more expensive I'd drop it a star or two because the plate connectors look and feel a bit delicate. For the price, I find the quality acceptable. I like the controls and controls. Temperature backlight so you know when the right temperature is reached. I am happy with my purchase. Thank you for reading my review, Becky Brooks.
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