The customer service has been great, they always have an answer to my questions or concerns within minutes of me posting them! I wish that there was more than one language option available (German) as some customers prefer this over English when it comes time to pay via PayPal/Credit card etc.
Also sometimes you are asked if your ready with payment before being moved onto next step which can be quite frustrating at times especially during busy periods like Christmas -.- But overall its very easy once set up correctly! Great system so far no complaints only minor things we ironed out ourselves but nothing major would recommend using their software without hesitation :) We use eurosend because our shipping prices vary greatly depending where goods come from hence why i am able sort by destination postcode /country then state & city to get best price range possible.