I like all the features that are included for me as a user and the way it works when using it with my clients. It can get confusing if you're not familiar with how everything works but once you understand it you won't be disappointed. I've used DocuVita since its beta stage and have been very happy with the service and support I receive from them. I would recommend this product to anyone looking for an ECM solution. We use it to manage our client's contracts, proposals, invoices and other financial information.