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1 Level
776 Review
54 Karma

Review on redGuardian by Wesley Sharp

Revainrating 4 out of 5

Quick to turnaround and responsive as can possibly expected

I appreciate how quickly they respond, no matter what time zone we are located across from their team! We have been able get out alerts sent within minutes after sending them through via our Customer Success Manager (CSM).

img 1 attached to redGuardian review by Wesley Sharp

They always come back with great responses at that very moment which makes it hard for us not be too quick about reacting when something happens because sometimes you need answers right away or else your business suffers bigly!! Nothing so far but just waiting patiently until everything goes well again :) Make sure this product fits into all needs/requirements mentioned above then go ahead. It's worth giving Redguardiantechnologiesa try - if any issues arise during implementation please contact customer success manager directly who will fix things up immediately without wasting much more precious resources than needed by contacting tech support themselves first ;).

Pros
  • Great response times
  • High quality workmanship & good communication skills among employees.
  • Flexibility to make changes in order meet individual requirements as per client feedbacks etc
  • Professionalism
Cons
  • Not really anything negative yet since only one month using service.
  • No complaints whatsoever