To begin with, I couldn't go around the website easily because of all the clutter. The search bar did not always return relevant results, and it was difficult to locate specific products. Furthermore, the checkout procedure was complicated and time-consuming due to its many phases and lack of clarity. In addition, while I considered the quality to be usually satisfactory, I did think that some of the products were expensive. One of the things I bought, though, was a disappointment because the color was duller in person than it had been online and it didn't fit right. To make matters worse, I found customer service to be unresponsive and unhelpful when I attempted to contact them about the issue. It was hard to get in touch with a representative, and when I did, they didn't seem too interested in helping me out. Although I see promise in LMVERNA's web store, my overall experience has been one of frustration and disappointment. Given my negative experience, I would not suggest this shop to anyone.