Review on Topteng by Gary Hall

A replacement component for my motorcycle was one of the most recent items that I purchased from Topteng. My interactions with their customer support left a lot to be desired, despite the fact that their website offered a decent selection of products at reasonable prices. To begin, I was surprised to discover that their shipping times were significantly lengthier than I had anticipated. Despite the fact that I had paid extra for expedited shipping, I ended up having to wait more than a week for my purchase to be delivered. It took me several tries before I was finally able to get through to someone at their customer service department to question about the delay in service, and even after I did, they were not very helpful. To make matters even worse, the part I ordered for my cycle was not the one that arrived in the mail. Before placing my order, I double checked the component number on their website, but once it arrived, it was obviously labeled for a different model than what I had ordered. Their customer service was unresponsive and difficult to work with when I attempted to get a replacement and start the process for returning the item. It was not a pleasant experience for me in the end because I had to go through a procedure that was both time consuming and frustrating in order to get my money back. Although Topteng may have a decent selection of parts and prices that are comparable to those of other retailers, my experience with them was marred by their lackluster customer service and sloppy attention to detail. They do not meet my standards for dependable and trouble-free internet shopping, so I cannot recommend them to anyone.