Tray came without connecting part. The part that connects the tray to the cup. There was a small taped box in the box which would have likely contained the part but it was empty. Edit: I returned the product and after my refund (I didn't contact customer service because you know how that goes), they contacted me and apologized and offered to send me a new one at their expense! I just received it and everything is there. Nice and new. I don't know about you but this is remarkable, imo. Thanks to JoyTutus for stepping up and providing outstanding service to you customers!
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