Easy to use even for non-tech people! The support team helped us get started right away when we had questions or needed help troubleshooting something that wasn't working our way - very easy going & helpful!! I like how you can customize your own layout depending upon where in each store it's being used etc.. If there was an option to have one large map image instead if several smaller ones? Maybe this could be added as well?? We are using EMBED signages at 3 different locations including all stores within 1 building plus 2 other buildings across town which also has their signs managed by them through another provider but still need some additional staff training before they start managing those too.