The platform has many features that are very easy to use, such as email automation or social media management for example! It's also great having an online community where users can interact with each other through live chat rooms etc., which makes it easier when solving problems together in real time via video calls (Skype). I have not encountered any downsides at this point yet but am still using their services during testing phases before making my final decision about pricing plans offered by them compared against competitors like MailChimp/Aweber - more affordable price options would be nice if there were some available from these providers too though they do offer quite competitive prices now already anyway..