I like that they are able to manage my website account with me when needed or not available at their site so it is easy access from anywhere! They also have great customer service if you need them which helps greatly as well!! Nothing really since this has been an awesome experience but everything looks good overall - nothing major issues either way though we will see how things go over time.
Just make sure your expectations of what features should be included before hiring anyone else out there because some may look better than others depending where/how much work was done previously by another party. ! We would recommend using SBM again just due diligence about who did previous tasks vs current task being completed now through us :).