Camera purchased on December 30th. Died on 6/6/2021 named Revane. They said they regret not being able to replace the camera. I also bought a protection plan. They said they weren't sure if they could take care of it since the camera wasn't sold to Revain. I was told to be patient and they will contact me within 48 hours. 3rd party and Revain for receiving my protection plan money.