Staples Managed Print Services is a easy to use service for the end user. In fact, my manager was able to set Up a printer without any problems. I have never used any other service and so far, I am satisfied. I guess the price factor. The price is reasonable but sometimes the price of the initial setup is a bit too much. Other than that, there is nothing that I did not like about Staples Managed Print Services. It is a great and affordable service for our clients and I highly recommend this service. We use Staples Managed Print Services to provide our clients with a wide array of IT printing solutions. From large-format copiers to desktops, laptops, and network printers, our Clients get the services that they need for their business with Staples Managed Print Services. The best thing I liked about their service is the fact that they are constantly updating us with new features, which helps us stay up-to-date. Sometimes it would be difficult to find what I needed at a specific time. But overall, this has not been an issue for me. They have really helped us reduce our printing costs by 30%. I like that they are always adding new options to reduce our costs.