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United States of America, Norman
1 Level
703 Review
57 Karma

Review on πŸ’½ U32 Shadow 1TB Xbox External Gaming Hard Drive with USB 3.0 by Brian Buck

Revainrating 5 out of 5

Great product and customer service

It was very easy to install this external hard drive with my Xbox One S. The storage capacity is quite large at 2 TB. I used ours to install all the games we have without using a lot of memory. I recently had to contact support about an issue with a hard drive that Xbox would not read no matter what I tried. I was helped by Steve, a customer service representative. All contacts are by email. There was a quick reply with other things to try first. After this didn't work, an RMA label was included in the email so I could return the item free of charge. As soon as they received the package Steve contacted me and said they received the hard drive and will be mailing a new one quickly. I highly recommend using this product if you need an external hard drive with great storage options and great customer service.

Pros
  • Like everything before
Cons
  • Ugly packaging