I like how easy it was for my staff members who are not tech savvy at all, to use this program with no problem. It saved me time by having them do things they normally would have had to be trained in order to perform. There really wasn't anything i disliked about dictating from home or using this software! Great product if you're looking into something similar but don't want to invest too much money upfront. We were able to save some costs of hiring an outside transcriptionist because we didn't need someone working fulltime when our employees weren't even there most days due to being out sick/on vacation etc.