UPDATE: customer service tried to fix the problem and they were very nice to me, they went out of their way to fix the problem and for that i take back my 1 star and give 4 Stars for excellent and great customer service for going the extra mile! I was too excited there was a 1 inch badge/button cutter so I bought one, it came but the lever to make it work was missing! I couldn't use it so I had to go to Home Depot to buy a wooden bolt the same size as the lever so I could use it! I would give it 5 stars for it's same size as the button/badge maker mentioned above and ease of use, but I couldn't because it was missing a lever.
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