Review on Eucerin Roughness Relief Lotion Fluid by Tiffany Scofield

I received this Eucerin Roughness Relief Lotion and the bottle was covered with an oily slimy liquid even though the bottle pump was still in the blocked position. It was watery but still very slimy/oily. I washed the bottle, thinking it was just squeezed out when it was delivered, and opened the pump to try the lotion. What came out of the bottle looked like water someone was trying to mix with lotion (see photo). I tried shaking the bottle, thinking it might have come loose in transit, but that didn't help. I looked at the description of this product and there was a picture of what it should look like, a creamy lotion. So I don't know what happened to this bottle but it was very upsetting and disgusting for the first customer who got this product. I thought the Eucerin brand was trustworthy, but now I'm not so sure. Would give zero stars if I could.