I like that they are flexible when it comes to deadlines as well as how many revisions we get before finalizing our work with them! They do not provide any templates for us so sometimes this is difficult since there may be certain formatting requirements or other things which need attention but aren't included in their template options (e g., font type). We have used several different companies over time who were good at what was needed of each one without too much difficulty though some had better customer service than others - just make sure whoever does end up working together has been vetted by someone else first because if something goes wrong then all parties involved could potentially suffer from bad experiences/bad feelings about having worked through such an issue previously. Editing documents related specifically around SEO issues where keywords needs improvement along side grammar errors etc..