I wasn't sure if this would fit me but the customer reviews and photos helped me close the deal and it's perfect for what I need. I am a firm believer that reviews can make or break a business and it may be one of the few things we as consumers must have to keep businesses on their toes for customer satisfaction. Personally, bad or good ratings play a big part in my purchases; While I believe you can't please everyone, I find it a big red flag when a company doesn't respond to their dissatisfied customers.