I really like the ease of using urban. It allows me to schedule appointments online. I also love that I can access and manage my insurance through their system. Sometimes it seems like it takes a while to get an appointment scheduled. I also don't like that you have to wait to see the doctor. It is very difficult to schedule an appointment if you have to wait several days to see them. I used to have to wait days for my appointments to be scheduled. I also used to have to keep calling to get an appointment. I found that I didn't have to call as often and I was able to have my appointment scheduled within a day. I like that I can schedule my appointments online and I don't have to wait around to see the doctor.
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