Really do like this wagon! We did have an issue with one of the bearing-type pieces breaking off the wheel. I tried contacting Step2 a couple different times to see how much a replacement wheel would cost or how to fix it, but they never replied. That was disappointing, since I normally have had good customer service with them. The wagon still works without it, but maybe not as smoothly. My only other thing is that I wish the wheels were more rubber type material so it wasn't so loud rolling down the street.
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