Works well but not very user friendly. The upper part is disassembled into two parts: the engine part and the cover that holds it upright. You cannot stand the motor upright on the counter as it is too round and therefore prone to roll. The base of the engine is designed in this way. strange. It has deep grooves that are difficult to clean as a standard kitchen sponge is too thick to reach. I made tea with milk and it wasn't that bad. But almond oil smoothies took a long time to rinse out because the rinse wasn't strong enough. The fact that the top cap also has a hole for the knife bar to get to the motor means there's no real way to put it on the counter without one. drips on both sides. Mine also came with a piece of plastic that broke inside the handle. This means the pen gets dirty and I can't clean it properly. It's also difficult to hold the blade securely without nicking yourself while cleaning. Very sharp blades, to their credit. I'm sure ninjas make great products and it definitely works. However, this is one of the few instances where the inconvenience really detracts from the practicality of something. It really wasn't for me.
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