It's easy to use for anyone who has minimal knowledge of construction management software in general or estimating/management tooling specifically (ease comes at it).
The interface can be confusing if new users are not familiarized well enough when getting started but once they do get into using this system there isn't much confusion anymore as long their have someone helping them along through setup & training sessions during onboardings - we've been able help several people over time learn how things work while still giving us some hands off times so other responsibilities don’t fall behind! There really aren' any downsides here from our perspective since implementation. They provide many great features like an integrated submittal module which allows all subcontractors involved directly within one view instead of having multiple tabs open throughout each job costing entry process allowing ease across systems between jobsites etc., also providing excellent customer service whenever needed by reps via phone calls / emails. We haven"T encountered.