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Germany, Berlin
1 Level
730 Review
61 Karma

Review on Neween by Mark Repp

Revainrating 1 out of 5

Oops! My Personal Encounters with the Neween Online Shop

Hello, everyone! I wanted to let you know that I recently had the opportunity to shop at Neween's online store, and I'm sorry to say that it was not the most satisfying experience. I placed an order for some slipcovers and house decor products; however, what I received was not at all what was described on their website. The colors were lifeless, the fabric was of poor quality, and the sizing was completely messed up. To make matters even worse, they offered zero assistance to customers in need. They did not respond to my attempts to contact them in order to find a solution to the problem, and they were not helpful. When you invest money that you've worked hard for on products that don't live up to your expectations, it can be very frustrating. In addition to being difficult to traverse, their website also had a convoluted shopping cart and checkout procedure. The fact that I needed to go through numerous pages in order to finish my purchase was a major turnoff for me. The Neween online store is not one that I would recommend to anyone searching for home and culinary goods, decorative items for the home, or slipcovers. Their products are of a low quality, they have terrible customer service, and their website is difficult to navigate. Put that cash to better use and go shopping somewhere else!

Pros
  • Paying careful attention to the presentation and design of the merchandise
Cons
  • Delivery delays have been a problem for some customers.