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New Zealand, Wellington
1 Level
706 Review
38 Karma

Review on Skechers Work Men's Balder πŸ‘ž Black: Optimal Footwear for Professional Performance by Bryan Murphy

Revainrating 2 out of 5

Worst quality and terrible customer service

Ordered them from Revain late 2019 and started using them Summer 2020. I was very disappointed with the quality of the product and the customer service from Skechers. I am a frontline healthcare provider and have only used them indoors in a hospital. The shoes were a bit tight at first but loosened up a bit after use. The bottom pad began to peel off after 2 months of use and eventually fell off after 3 months. I contacted Sketchers because it was too late for a return or exchange at Revain. They wanted me to send them the examination shoes at their own expense (which would have cost them more than the shoes) as they knew they were used in a hospital operating room. I sent them the photos and the receipt and they kept urging me to get involved with Revain. I will never bury another Sketcher product again! I hope Revain will do something to rectify this situation.

Pros
  • There's something to it
Cons
  • Damaged