The ease of use, in-depth analytics available to make data driven decisions as well its ability for real time decision support makes it an excellent tool! Nothing really I dislike about this system but that is because we have found everything useful so far while implementing at our organization!! Highly recommended software if you are looking into business process management (BPM) solution or Supply Chain Management optimization solutions/ tools out there today!! This has been used by us primarily within manufacturing domain which involves procurement activities across multiple sites globally using SAP ERP Hana Cloud Platform / BPCS platform!