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Russian Federation, Minneapolis
1 Level
759 Review
80 Karma

Review on Oboz by Muhamed Hogan

Revainrating 2 out of 5

Oboz: A Difficult Online Shopping Experience

I just had a bad purchasing experience with Oboz, which made me angry and dissatisfied. Although their website is simple to use, their small variety of men's shoes is disappointing, and the prices are far higher than I would anticipate given the caliber of the goods. What's worse is that Oboz's customer service representatives are unresponsive and take a long time to respond to questions. They were unable to satisfactorily handle my concerns with my transaction, which included erroneous sizing and an incorrect delivery location. The delivery procedure took a long time, and no tracking information was given until the product was already running behind schedule. In conclusion, especially for men's shoes, I would not suggest using Oboz for online buying. It is aggravating due of the small choices, exorbitant costs, and bad customer service.

Pros
  • an accessible webpage
Cons
  • Apathetic customer service