I have an older/smaller version of this umbrella. I need a one handed device as I walk with a cane. Mine opens and closes at the touch of a button. The first one you sent didn't open initially and didn't close or even release after opening, so I sent it back. The second opened (reluctantly) but didn't close either, so I sent it back for a refund. I contacted the manufacturer and they told me about local shops that sell their products. Found it, tried it in store and did the same. So I'm still looking for a full-fledged, fully automatic umbrella. Too bad yours didn't work.
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