I like that it has all my personnel in one place, which makes scheduling easier as well! It also gives me an easy way to access information about each individual officer's performance within our department (i have over 200 officers). As with any computer program there are things you may not enjoy or find beneficial but overall this system works great!! We can't see reports without logging into their website first so sometimes we don’t get them right away after they post something new online through social media platforms such as Facebook/Twitter etc - however once logged onto fireplans site everything comes up at full speed when needed.